Capstone Law APC in part-1 of this series gave you an overview count of 2013 Ford models that have undergone recalls, investigations, numerous complaints, or service bulletins. In Part-2 of this series, we have detailed two 2013 Ford models, the C-Max Hybrid and the Escape. In total, the two models have gone through a total of six recalls. Visit the National Highway Traffic Safety Administration website Safecar.gov to learn more about these and other car models
| Description | Recalls | Investigations | Complaints | Service Bulletins |
| 2013 FORD C-MAX HYBRID | 2 | 0 | 17 | 2 |
| 2013 FORD EDGE | 0 | 0 | 14 | 2 |
| 2013 FORD ESCAPE | 4 | 0 | 94 | 7 |
| 2013 FORD EXPEDITION | 0 | 0 | 2 | 0 |
| 2013 FORD EXPLORER | 3 | 0 | 55 | 2 |
| 2013 FORD F-150 | 0 | 1 | 91 | 5 |
| 2013 FORD F-250 | 0 | 0 | 2 | 0 |
| 2013 FORD F-350 | 0 | 0 | 1 | 0 |
| 2013 FORD F-53 | 1 | 0 | 0 | 1 |
| 2013 FORD F-550 | 0 | 0 | 1 | 0 |
| 2013 FORD F-59 | 0 | 0 | 0 | 1 |
| 2013 FORD F-SUPER DUTY | 0 | 0 | 0 | 1 |
| 2013 FORD FIESTA | 1 | 0 | 34 | 1 |
| 2013 FORD FLEX | 1 | 0 | 6 | 2 |
| 2013 FORD FOCUS | 3 | 0 | 80 | 3 |
| 2013 FORD FUSION | 4 | 0 | 33 | 5 |
| 2013 FORD FUSION HYBRID | 0 | 0 | 6 | 3 |
| 2013 FORD MUSTANG | 1 | 0 | 12 | 3 |
| 2013 FORD TAURUS | 2 | 0 | 9 | 3 |
FORD C-MAX HYBRID RECALLS
2013 FORD C-MAX HYBRID
ISSUE: Energy absorber between the headliner
SUMMARY:
2013 C-Max hybrid vehicles, without panoramic roofs, that were manufactured January 19, 2012, through June 25, 2013. During vehicle testing, the vehicle exceeded a head injury criteria requirement set by the standard. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 201, “Occupant Protection in Interior Impact.” Ford’s recall number is 13C02.
CONSEQUENCE:
In the event of a crash, an occupant could be at an increased risk of an injury.
REMEDY:
Ford will notify owners, and dealers will install energy absorbers between the headliner and the roof. The recall is expected to begin August 19, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332.
2013 FORD C-MAX HYBRID
ISSUE: Driver Side Child Lock may not function
SUMMARY:
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
CONSEQUENCE:
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
REMEDY:
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
FORD ESCAPE RECALLS
2013 Ford Escape
ISSUE: Overheat may cause fluid leaks resulting in fire
SUMMARY:
This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids. Ford’s recall campaign number is 12S41.
CONSEQUENCE:
If flammable engine fluids come in contact with the vehicle’s hot exhaust system, a vehicle fire could occur.
REMEDY:
Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicle’s powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
2013 Ford Escape
ISSUE: Cup (Freeze) plug dislodging may result in fire
SUMMARY:
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through August 31, 2012, equipped with 1.6L engines. The cylinder head cup plug (freeze plug) may become dislodged resulting in significant loss of engine coolant. Ford’s recall campaign number is 12S39.
CONSEQUENCE:
As leaking engine coolant evaporates on the hot engine, the glycol may ignite causing an engine compartment fire.
REMEDY:
Ford will notify owners, and dealers will seal the existing plug and add a secondary plug cover, free of charge. The safety recall began on September 11, 2012. Owners may contact Ford at 1-866-436-7332.
2013 Ford Escape
ISSUE: ENGINE COMPARTMENT FUEL LINE
SUMMARY:
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine. These vehicles have an engine compartment fuel line which may split, resulting in a leak. This is Ford recall number 12S35.
CONSEQUENCE:
If this leak occurs in the presence of an ignition source, there is an increased risk of a fire and/or personal injury.
REMEDY:
Ford will notify and instruct owners to stop driving their vehicles and contact a Ford or Lincoln dealer to arrange pick-up of their vehicle. Customers will be provided with a rental vehicle if needed. The dealer will replace the engine compartment fuel line, free charge. The recall began on August 10, 2012. Owners may contact Ford at 1-866-436-7332.
2013 Ford Escape
ISSUE: Pedal Package Clearance Variation
2013 FORD ESCAPE VEHICLES MANUFACTURED FROM MARCH 8, 2012 THROUGH JUNE 7, 2012. DUE TO MIS-POSITIONED CARPET PADDING THE CENTER CONSOLE TRIM PANEL MAY BE PUSHED OUTBOARD OF THE INTENDED POSITION, REDUCING CLEARANCE RELATIVE TO THE PEDAL PACKAGE. FORD’S RECALL CAMPAIGN NUMBER IS 12S34.
CONSEQUENCE:
THE REDUCED CLEARANCE MAY RESULT IN THE DRIVER’S FOOT CONTACTING THE SIDE OF THE BRAKE PEDAL WHILE TRANSFERRING THE FOOT FROM THE ACCELERATOR PEDAL TO THE BRAKE PEDAL, INCREASING STOPPING DISTANCES AND THE RISK OF A CRASH.
REMEDY:
FORD WILL NOTIFY OWNERS, AND DEALERS WILL REMOVE THE CARPET PADDING AND LEFT-SIDE CONSOLE TRIM PANEL REPLACED WITH A NEW PANEL, FREE OF CHARGE. THE RECALL BEGAN ON JULY 20, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Think you are driving a lemon? Tell us your story. At Capstone Law, we think it is important to confront vehicle manufacturers when their commitments to quality, safety and integrity come into question and hold these manufacturers accountable. Capstone Law represents clients who have been misled by a company’s claims about a product or service and we generally prosecute our cases as class actions.
Post by Capstone Law APC
Capstone Law APC 